436 Coventry Road
T: 0121 753 7890
Mon to Fri
9.30am - 5.30pm —
Sat 9.30am - 1pm
Why not pop in and have a chat with our friendly staff and ask any questions that you may have?
436 Coventry Road
Birmingham B10 0UG.
The 3-step easy and secure booking process:
Cash, Bank Transfer, Debit Card or by Cheque. Cheques should be made payable to ‘Al-Hidaayah Travel Ltd’.
All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. For more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
During this journey the unexpected is often the norm; despite meticulous planning and organisation the Hajj journey can never be taken for granted like a normal holiday. Hotels, transport and public services are all pushed to their limits during the Hajj season. Therefore do not expect the same level of service that you are accustomed to in the UK or when visiting outside of the Hajj season.
Due to the large number of pilgrims in a small area, the crowds can be overwhelming. Furthermore, due to major traffic congestion, expect very long delays whilst waiting for buses to arrive and moving from one location to another.
Hajj can be physically very demanding. Unfortunately we are not able to take responsibility for any pilgrims that have special requirements.
In order to complete the rites of Hajj we require that all pilgrims are fit enough to walk for approximately 45 minutes. In case any pilgrim is not fit enough to do so, he/she should take a wheelchair with them as well as a companion who will take responsibility for them. We also strongly recommend that pilgrims seek medical clearance from their GP before booking, particularly the elderly and sick.
The Saudi authorities have recently announced restrictions on pilgrims travelling for Hajj, allowing only those who have not travelled for Hajj in the last five years.
The exception to the rule applies to mahram men accompanying close female relatives, where the female relative who has not travelled in the last 5 years.
Whether you’d like to discuss some details of our increasingly popular packages, or would like to be guided through the booking process, or perhaps you simply want a friendly chat to get to know the team you would be travelling with, just give us a call.
Lines open 9.30am to 5.30pm on weekdays and 9.30am to 1pm on Saturday.